Office Policies

VALID HEALTH CARD

 

You need to show your valid health card to the office on every visit. In case, you don't have a valid health card, you may be asked to pay for your appointment. 

 

 

IMMUNIZATIONS

 

Please bring your child's yellow Immunization record to every visit so that it can be updated.

LAB RESULTS

 

 

Generally, lab results (bloodwork, Xrays etc.) are not given over the phone. Please make an appointment to review your results unless directed otherwise by your physician.

 

 

PRESCRIPTION RENEWALS

 

 

Generally, at VP Surrey Medical, we advise against prescription renewals by phone or fax. We understand there are circumstances where this may be necessary.

Please note that this service is not covered by OHIP and there will be a charge of $5 per renewal. As well, please give the office sufficient time to process the fax request for prescription renewal.

LEAVING MESSAGES 

 

 

Please do not leave messsages of an urgent nature on the voicemail as messages are only checked periodically. In case of an emergency, please proceed to the nearest emergency department or dial 911

 

NO SHOW 

 

 

Please call the office 24 hours in advance, if you would like to cancel an appointment. There may be a charge for No shows.

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To Schedule An Appointment

Call 416.755.2541​